Frequently Asked Questions
Is Protocraft only for software engineers?
Why would I use this and not Copilot / Cursor / etc?
Do you have any videos, walkthroughs, or demos of Protocraft in action?
Yes! We have a variety of videos showing Protocraft in action on our YouTube channel. You'll find tutorials, feature walkthroughs, and demos that can help you get the most out of the application.
Check out our YouTube channelWhat information do you collect?
We store your email address related to your Protocraft license when you purchase a license. This information is only used to link your license to your account, and to send you emails so that you can login and receive a payment receipt, or to inform you of updates to Protocraft. We also store the date and time that a license was activated, but we do not collect or store personally-identifiable information.
Any information we collect will never be shared with any third parties. You may use a burner email address for your Protocraft license, as long as you retain access to it so that we can assist you for any support requests. We do not collect or store any analytics or usage data from your use of the application, except for anonymized, aggregated count of daily active users. We do collect visitor stats for this website, and this data is anonymized and aggregated through Google Analytics.
What does my license grant me?
Do I need to bring my own API Keys?
Which AI Providers do you Support?
Are there more features coming?
Where are my chats / images / files / data stored?
How are my API Keys / LLM Configurations Stored?
They are stored in an encrypted configuration file locally, in your user data directory for the Protocraft application. This configuration is encrypted to prevent accidental leakage of your API Keys or LLM Configurations through cloud backups and other applications.
Note: some installations of Windows do not support encryption by default - in those cases, the configuration is stored in plaintext in the same directory.
How do I export or import my workspaces / chats / chat history?
How do I wipe my saved API Keys / LLM Configurations?
What should I do if I encounter a bug?
How can I contact support?
Common Issues
- On Mac: Protocraft is slow and shows a white screen for a few seconds before starting
If you are using an M1 or newer chip, you will need to use the arm64 build of Protocraft. The x86 build runs on an emulation layer and is noticeably slower.